2008 Best Practices Study
Appendix
 
   
 


EXPENSES:  Compensation  |  Selling  |  Operating  |  Administrative

Terms Related to Expenses

OPERATING EXPENSES (as reported for most recently completed fiscal year-end and stated as a percentage of net revenues)

33.   Occupancy Expenditures—Total rent, utilities, building/grounds maintenance, property taxes, janitorial services,
storage & other building related expense. (net rental/sublet income against Occupancy Expense)
34.   Occupancy Depreciation/Amortization—Building depreciation, leasehold amortization
35.   Total Occupancy—The sum of items 33 & 34
36.   Office Equipment Expenditures—Leases and expensed equipment purchases including copier leasing/
maintenance, telephone & fax leasing/maintenance, postage meters lease/maintenance, office furniture & fixtures
leasing/maintenance (Excludes IT equipment)
37.   Office Equipment Depreciation/Amortization—Depreciated equipment, furniture, fixtures. Include Section 179
purchases
38.   Total Office Equipment—The sum of items 36 & 37
39.   IT Expenditures—Expensed/leased computers, servers, software, wiring, maintenance and maintenance contracts,
website development/maintenance, website hosting, internet connections, & training.
40.   IT Depreciation / Amortization—Depreciated computers, servers, etc, software amortization. Include Section 179
items
41.   Total IT— The sum of items 39 & 40
42.   Telephone—Local & long distance, cellular telephone, and fax expenses. (Excludes leased telephone equipment;
included under Office Equipment)
43.   Postage—Postage, Express mail, FedEx, UPS, courier services (Excludes postage meter lease/maintenance;
included under Office Equipment)
44.   Supplies / Printing—Office supplies, paper, copying/printing, coffee/soft drinks/break room expenses
45.   Dues / Subscriptions/ Contributions—Professional dues/membership fees, periodical & information services
subscriptions, contributions
46.   Taxes / Licenses—Miscellaneous local & franchise taxes, sales tax, other property taxes, license fees. (Excludes
property taxes entered under Occupancy, payroll taxes, & state/federal income taxes)
47.   Insurance—All property & casualty insurance including employee auto insurance, and any payments for E&O
claims /settlements
48.   Professional Fees—Expenses for CPAs, lawyers, consultants and other outside advisors (Excludes directors' fee
included in Administrative-Other)
49.   Bad Debts—Any bad debts written off, claims paid (Excludes E&O claims/settlements)
50.   Outside Services—MVRs, bank fees, employment fees, moving expenses and all other outside service expense, including those used to deliver Value Added Services to agency's clients (e.g. Zywave, acturial services, COBRA admin, etc.)
51.   Education / Training— Registration fees, materials, in-house training programs, etc. (Excludes training on how to
use your agency management system or other agency technology)
52.   Miscellaneous—Other miscellaneous operating expenses not included elsewhere
53.   Total Operating—The sum of items 35, 38, 41-52

 

 
     
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