The number
of CSRs includes Account Executives (non-producer position),
Senior CSRs, CSRs, Account Managers, Assistant CSRs, etc.
(i.e., positions with main responsibility
for client service or main responsibility to support the
AE, CSR/AM in providing client services). It also includes the department managers
who spend a portion of their time servicing clients. Respondents
were instructed to use decimals to accurately represent the
actual number of full-time CSR positions.
| |
Average |
Top
25% |
How
Time Was Spent |
| Personal
P&C CSRs/Account Managers |
| Number |
21.9 |
|
 |
 High |
84.0 |
|
| Low |
3.0 |
|
| Average
Book Serviced (Commissions) |
$199,169 |
$365,335 |
| Average
Pay ($) |
$40,283 |
|
| Average
Pay (% of Book Serviced) |
20.2% |
|
|
