2007 Best Practices Study

Agencies with Revenues between $2,500,000 and $5,000,000

Information Technology | Agency Management System Utilized | Scanning & Document Management/Website |
Real Time Interface: via Proprietary Carrier Website | Real Time Interface: via Agency Management System

Information Technology

	Average	Top 25%
Information Technology Employees (FTE)
Number	0.8
High	2.0
Low	0.1
Total IT Payroll Expense ($)	$45,912	$71,053
As % of Total Compensation Expense	2.1%
As % of Net Revenues	1.2%

Total IT Expenses for Fiscal Year*	Average	+25% Profit	+25% Growth
As a % of Net Revenues	1.7%	1.6%	1.2%

*Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.