2001 Best Practices Study Table of Contents

1 Personal Lines Analysis of Agencies with Revenues Less than $1,250,000

ú Agency Characteristics

ú Revenue Analysis

ú Productivity

ú Carrier Representation

1 Regional Analysis of Agencies with Revenues Less than $1,250,000

1 Population Density Analysis of Agencies with Revenues Less than $1,250,000

1 Personal Lines Analysis of Agencies with Revenues Greater than $1,250,000

ú Agency Characteristics

ú Revenue Analysis

ú Productivity

ú Carrier Representation

1 Regional Analysis of Agencies with Revenues Greater than $1,250,000

1 Population Density Analysis of Agencies with Revenues Greater than $1,250,000

1 Analysis of Agencies with Revenues Less than $500,000

ú Agency Characteristics

ú Revenue Analysis

ú Acquisition Activity

ú Expense Analysis

ú Profitability

ú Productivity

ú Financial Stability

ú Carrier Representation

1 Analysis of Agencies with Revenues Between $500,000 and $1,250,000

ú Agency Characteristics

ú Revenue Analysis

ú Acquisition Activity

ú Expense Analysis

ú Profitability

ú Productivity

ú Financial Stability

ú Carrier Representation

1 Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

ú Agency Characteristics

ú Revenue Analysis

ú Acquisition Activity

ú Expense Analysis

ú Profitability

ú Productivity

ú Financial Stability

ú Carrier Representation

1 Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

ú Agency Characteristics

ú Revenue Analysis

ú Acquisition Activity

ú Expense Analysis

ú Profitability

ú Productivity

ú Financial Stability

ú Carrier Representation

1 Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

ú Agency Characteristics

ú Revenue Analysis

ú Acquisition Activity

ú Expense Analysis

ú Profitability

ú Productivity

ú Financial Stability

ú Carrier Representation

1 Analysis of Agencies with Revenues Greater Than $10,000,000

ú Agency Characteristics

ú Revenue Analysis

ú Acquisition Activity

ú Expense Analysis

ú Profitability

ú Productivity

ú Financial Stability

ú Carrier Representation

1 Best Practices Gateway