Welcome to IIABA's gateway to
Best Practice's information and tools!
Check out our valuable products for improving agency performance. Browse the latest
research on top-rated
agencies and see how your agency's results compare with the best.
Link to an abundance of useful tools
to help improve agency performance.
Best Practices News
The Power of FIVE Webinar Series from the Big “I” Virtual University Best Practices School of Agency Management Planned.
Over the month of March, join Best Practices expert Lisa Harrington as she tackles important topics such as leadership, creating a sales culture, creating top producers, human resource mistakes and managing CSRs through a series of FIVE one hour Webinars. Click here to download the flyer which provides information for each individual webinar title, date, time, short description and links to register. For questions, please email BestPractices@iiaba.net.
The 2011 Best Practices Agencies were announced in September. Click here to view the list.
From the Best Practices Gateway home page you can do the following:
- View an HTML version of the current and past Best Practices Study Executive Updates
- Download a Best Practices comparison spreadsheet to compare your year-end results with the study's results
- Access other Best Practices studies, tools,and products
- Download Order Forms
- View a list of current Best Practices Agencies
Other Best Practices Studies and Tools
In addition to the annual Best Practices Study, many other useful studies, resources, and tools are available to help agencies improve their performance and enhance the value of their businesses. Two of the most frequently used tools are The Agency Self-Diagnostic Tool and the Joint Agency Company Planner. These Best Practices tools are part of a complete line of Best Practices products and services. Select Tool Kit to explore available resources or download order forms.
Special Acknowledgement
We wish to thank the following companies for their sponsorships which have funded the development of the 2011 Best Practices Study and the update of the Best Practices Gateway.
